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Laboratory Center Documentation

Landing Page

Registration

  • To create a new account:
      Enter Laboratory Manager info: full name, mobile & password. Enter Laboratory Center info: name & phone number.
  • To login, go to: https://lab.lnkrtech.com/login

Settings

  • The user must first add all relevant information about the Laboratory Center. Simply click on Settings, then Laboratory Center. Make sure to fill out the correct info, so the patients can easily find your Laboratory Center.

Contracts

  • Navigate to the side bar and click on Contracts, to start adding your pricing list.
  • You can filter your services, by either Category or Insurance. You can also search by typing down the service name. Once you click on a specific service, you will find all relevant pricing list for each of your contracts.

Requests

  • Navigate to the side bar and click on Requests, to join an insurance company of your choice. Simply choose a company and the corresponding Network, then enter any notes you want to share with them.
  • Once sent, the company will then have access to your pricing list and start adding their pricing list accordingly. The purpose here is to securely automated the billing. When an insured patient visits your center, all billings will be fully automated as per the contract.
  • You can also check the status of your request. Once a request is approved, you will find all relevant information under Contracts.

Manage Users

  • Navigate to the side bar and click on Manage Users, to start adding your permissions to your users.
  • There are two types of users:
    • Technician: responsible for direct contact with patients. Allowed to access: Search Patient & Pending Results.
    • Accountant: handling billings. Allowed to access: Contracts & More.
  • The Laboratory Manager is allowed to access everything except: Search Patient & Pending Results.

Search Patient

  • User will simply enter the patient's mobile or card number, then click on Access Profile.
  • Under Basic Info, user will see the patient's basic information e.g. age, gender, insurance company.
  • Under Results, user will find all previous results that have been conducted in your center. Simply click on Create New, in case you want to conduct a specific service to the patient. You will only find the services available entered by the Manager under Contracts. You simply can not conduct a service without its corresponding price. Choose suitable Title, select the service from the drop down menu & add any notes. Once confirmed, the request will be transferred to Pending.
  • Under Requests, user will find any requests written by doctors. To proceed with a doctor's request, click on the item. Once the sample is collected from the patient, click on Access Request. Add a suitable Title & any relevant notes. Once confirmed, the request will be transferred to Pending.
  • Under Pending, user can simply upload report for services conducted. The report will be instantly accessible for patient on Lnkr App.

Pending Results

  • Once results are out, user can navigate to Pending Results section and search for patient and simply select the relative item.
  • User will see a detailed description of Patient Visit.
  • Again, user can upload report for services conducted. The report will be instantly accessible for patient on Lnkr App.

More

  • This is where user can find all relevant details about Daily & Monthly Visits.
  • Under Monthly Summary, user can validate the billings for Patient Visits. Whether private or insured, user will find all accumulated numbers from the beginning of the month.