Landing Page

• Go to our website: https://lnkrtech.com/
• Navigate to Insurer
• Click on Visit:https://insurer.lnkrtech.com/

Registration

• To create a new account:
  Enter Insurer Manager info: full name, mobile & password. Enter Insurer info: name & phone number.
• To login, go to: https://insurer.lnkrtech.com/login

Settings

• The user must first add all relevant information about the Insurer. Simply click on Settings, then Insurer. Make sure to fill out the correct info, so the patients can easily find your company.

Manage Users

• Navigate to the side bar and click on Manage Users, to start adding your permissions to your users.
• There are two types of users:
  • Approval Employee: responsible for processing approvals from doctors. Allowed to access: Approvals, Beneficiaries & Network.
  • Accountant: handling billings. Allowed to access: Beneficiary, Network & More.
• The Insurer Manager is allowed to access everything except: Search Patient & Pending Results.

Requests

• This is where you will receive requests from both beneficiaries & healthcare providers, asking to join your network. Navigate to the side bar and click on Requests.
• Starting with Patients, you will find a list of requests sent from patient mobile app asking to join your network. Proceed and click on one of them. You will find some basic information about the patient. To process the request, click on Process Request, choose the right status. If approved, select the appropriate expiry data. If applied, you can add the current consumption for the patient according to the provider entity i.e. current consumption. This is allow an easier track of consumption in real time. Once Approved, the provider will be found under Beneficiaries
• For Doctors, you will find the doctor info, clinic infor, and what services does the doctor provide in that clinic/hospital. Proceed and once again, update the request status accordingly. Add an expiry date for each service approved. As you can see, for each service there is a base price which is the standard price for private patients. As per the agreement, adjust the amounts accordingly. Once Approved, the provider will be found under Network - Doctors.
• For Lab/Radiology Centers, you will find all relevant info about the center itself. Navigate to Services to check the list of services/pricing available. If approved, proceed by adding an expiry date and the agreed price for each service accordingly. Once Approved, the provider will be found under Network - Lab / Radiology Center.

Beneficiaries

• This is where all members' information resides. User can search by typing down name or mobile number or card numbers. Profile consists of multiple sections.
• Basic Info: e.g. full name, mobile number, some medical history entered by patient himself, ...etc.
• Medical Records: is where all the medical transactions between patient and his network of providers, processed in real-time. This is non-financial records.
• Card: Card Info, is simply which network of providers this patient was permitted to use. Consumption: real-time tracking of patient's consumption divided by providers' visits

Providers' Network

• This is your network of healthcare providers. Profile consists of multiple sections.
• Basic Info about the entity e.g. name, address, contact details, ...etc.
• Contracts: is a list of services available at the provider & corresponding agreed prices.
• Visits: is a detailed list of visits conducted at the provider, sorted up to date
• Monthly Summary: is the accumulated numbers from the beginning of the month. For example, how many patients, how much did they pay, copayment if applicable, ...etc.

Medical Approvals

• This is your real-time transactions, as entered by the doctor. This section is divided into: Prescriptions (for medicines), Lab/Radiology (for Lab/Radiology services).
• Under Prescriptions, you will find 2 sections: Pending (for those awaiting approvals) & Approved (for those already processed). To process a prescription claim, click on the item, you will find detailed description about the Clinic Visit, and what has been recommended by the doctor. Simply click on Make Approval, for each prescribed medicine choose the appropriate status, whether Accepted, Replacement Allowed, Rejected. Then proceed to choose the approved quantity, and type any notes you might find useful. Once submitted, you will find the record under Approved.
• Under Approved, user will view a detailed description about the record once created e.g. which patient, visited which doctor, and when, what is the prescribed and approved medicines, and whether or not have been dispensed, and of course who approved it.